Refund policy
At WomenWhoShare, we want you to be satisfied with your purchase. If you're not completely happy with your order, we're here to help.
Return Period
You may request a return within 7–10 days of receiving your order.
To be eligible for a return, your item must:
- Be unused and in its original condition.
- Be returned in its original packaging.
- Include proof of purchase or your order number.
Non-Returnable Items
The following items cannot be returned:
- Gift cards
- Personalized or custom-made products
- Items marked as final sale
- Products that have been used, damaged, or altered after delivery
Damaged or Incorrect Orders
If your order arrives damaged, defective, or you receive the wrong item, please contact us within 48 hours of delivery. Include your order number and clear photos of the item so we can resolve the issue promptly.
Refunds
Once we receive and inspect your returned item, we will notify you of the status of your refund.
If your return is approved, your refund will be processed to your original payment method within 5–10 business days, depending on your payment provider.
Return Shipping
Customers are responsible for return shipping costs unless the return is due to:
- A damaged item
- An incorrect item shipped by us
- A defective product
Exchanges
We only replace items if they are defective, damaged, or incorrect. If you need an exchange, please contact our support team.
How to Request a Return
To start a return, please contact us with:
- Your full name
- Order number
- Reason for the return
- Photos (if the item is damaged or incorrect)
Our support team will provide return instructions after reviewing your request.
Contact Us
If you have any questions about our Return & Refund Policy, please contact us through our Contact page or customer support email.